



FAQ
Common questions
Common cases are items left behind, items that cannot go through security and oversized personal belongings. Send us a request and we will tell you what is possible.
Timing depends on the item, the airport and the carrier you choose. We confirm the timeline with you before anything ships.
Yes. Tell us the recipient's address in your request and we will arrange delivery there.
We coordinate with national carriers such as FedEx and UPS, and we choose the option that suits your item and deadline.
Fill in the request form below with your name, contact details and a description of the item. We reply by email.
Get started
Request help
Tell us what you need and where you are traveling. We reply by email with the next steps.
- Describe the item and your travel details
- We answer by email
